Level 2: Support Coordination
What is Level 2 Support Coordination? Level 2 Support Coordination is a crucial service where a Support Coordinator assists NDIS participants in navigating the system, connecting with service providers, and managing their supports. They work closely with participants to understand their NDIS plan, ensuring effective NDIS plan implementation, and help access the right services while coordinating the delivery of supports to meet individual goals. The Support Coordinator also addresses any issues that arise, empowering participants to develop the skills needed to manage their supports independently in the future.
The main objectives of Level 2 Support Coordination include:
Understanding and implementing the NDIS plan: Support Coordinators play a vital role in helping participants comprehend the details of their NDIS plan and ensure its effective implementation.
Connecting to appropriate services: Coordinators assist in linking participants with suitable service providers for daily living, therapy, or community engagement, ensuring all supports align with their goals.
Coordinating multiple supports: For participants with more complex needs, a Support Coordinator ensures that multiple services are delivered in an organized, streamlined, and coordinated manner to avoid any overlap or gaps.
Problem-solving and troubleshooting: When issues arise, Support Coordinators step in to address and resolve them, whether it’s difficulties with service providers, delays, or concerns regarding the quality of support.
Building capacity for independence: While providing a high level of support, Level 2 Support Coordination also focuses on building the participant’s ability to manage their supports in the future, increasing their independence over time.
Overall, Level 2 Support Coordination aims to help participants gain control over their supports, solve challenges, and reach their full potential by providing the extra support needed to navigate the NDIS with ease.